YINK FAQ Series | Tshooj 4
Q1: Puas muaj kev lees paub rau cov tshuab kuv yuav?
A1:Yog lawm, tau kawg.
Txhua YINK Plotters thiab 3D Scanners tuaj nrog a1 xyoo warranty.
Lub sijhawm lav pib txij hnub kojtau txais lub tshuab thiab ua tiav installation & calibration(raws li cov ntawv sau nqi lossis cov ntaub ntawv logistics).
Thaum lub sij hawm warranty lub sij hawm, yog tias ib qho tsis ua hauj lwm los ntawm cov khoom tsis zoo, peb yuav muabdawb kuaj, dawb hloov qhov chaw, thiab peb cov engineers yuav coj koj mus rau qhov chaw kho kom tiav.
Yog tias koj yuav lub tshuab los ntawm ib lub chaw muag khoom hauv zos, koj yuav txaus siab rautib txoj cai warranty. Tus distributor thiab YINK yuav ua haujlwm ua ke los txhawb koj.
Tswv yim:Cov khoom siv yooj yim (xws li cov hniav, txiav mats / strips, siv, thiab lwm yam) yog suav tias yog cov khoom siv ib txwm siv thiabtsis npoglos ntawm kev hloov pauv dawb. Txawm li cas los xij, peb khaws cov khoom no hauv Tshuag nrog cov npe teev meej, yog li koj tuaj yeem xaj lawv txhua lub sijhawm.
Warranty coverage muaj xws li:
1.Mainboard, fais fab mov, lub cev muaj zog, lub koob yees duab, kiv cua, kov npo thiab lwm yam khoom siv hluav taws xob loj.
2. Cov teeb meem txawv txav tshwm sim hauv qabib txwm siv, xws li:
a.Auto- positioning tsis ua haujlwm
b. Tshuab pib tsis tau
c.Unable to connect to network or read files/txiav kom raug, thiab lwm yam.
Cov xwm txheej uas TSIS tau them los ntawm kev tiv thaiv dawb:
1.Consumables:ntuj hnav ntawm cov hniav, txiav strips, siv, pinch rollers, thiab lwm yam.
2. Pom tseeb tib neeg kev puas tsuaj:cuam tshuam los ntawm cov khoom hnyav, tso lub tshuab, ua kua ua kua, thiab lwm yam.
3.Kev siv tsis raug, piv txwv li:
a.Unstable voltage lossis tsis grounding lub tshuab raws li xav tau
b.Tearing thaj chaw loj ntawm zaj duab xis ncaj qha rau ntawm lub tshuab, ua rau muaj zog zoo li qub thiab hlawv lub rooj tsavxwm
c. Kev hloov kho cov khoom siv hluav taws xob tsis muaj kev tso cai lossis siv cov khoom tsis yog thawj / tsis sib xws
Tsis tas li ntawd, yog tias muaj teeb meem tom qab muag yog tshwm sim los ntawmkev ua haujlwm tsis raug, xws li kev hloov pauv tsis raug, tsis raug nesting / layout, film feeding deviation, thiab lwm yam, peb tseem yuav muab dawb kev taw qhia tej thaj chaw deb thiab pab koj kho txhua yam rov qab mus rau qhov qub.
Yog tias kev ua haujlwm tsis raug loj ua raukho vajtse puas(piv txwv li, tsis muaj av nyob rau lub sij hawm ntev los yog tearing zaj duab xis ntawm lub tshuab ua rau static paug los hlawv lub mainboard), qhov no yogtsis them los ntawm dawb warranty. Tab sis peb tseem yuav pab koj rov qab ntau lawm sai li sai tau los ntawmcov khoom seem ntawm tus nqi + kev txhawb nqa.
Q2: Kuv yuav ua li cas yog tias lub tshuab muaj teeb meem thaum lub sijhawm lav?
A2:Yog tias muaj kev txhaum tshwm sim, thawj kauj ruam yog:txhob poob siab.Sau qhov teeb meem, ces hu rau peb tus engineer.Peb pom zoo kom ua raws li cov kauj ruam hauv qab no:
Npaj cov ntaub ntawv
1. Noj ob pebntshiab duab los yog ib tug luv luv videoqhia qhov teeb meem.
2. Sau rau hauvtshuab qauv(piv txwv li: YK-901X / 903X / 905X / T00X / scanner qauv).
3.Nyob ib daim duab ntawm lubnpelos yog sau ntawvSerial tooj (SN).
4.. piav qhia luv luv:
a. Thaum qhov teeb meem pib
b. Dab tsi ua haujlwm koj tau ua ua ntej qhov teeb meem tshwm sim
Hu rau kev txhawb nqa tom qab muag
1.Nyob rau hauv koj pab pawg tom qab-muag kev pab cuam, hu rau koj tus kws kho mob tshwj xeeb. Los yog hu rau koj tus neeg sawv cev muag thiab hais kom lawv pab ntxiv koj rau pawg pab pawg tom qab muag.
2.Xa cov yees duab, duab thiab piav qhia ua ke hauv pab pawg.
Chaw taws teeb kuaj mob los ntawm engineer
Peb tus engineer yuav sivhu video, tej thaj chaw deb desktop lossis lub suab hulos pab koj txheeb xyuas qhov teeb meem ib kauj ruam:
a. Puas yog qhov teeb meem teeb meem software?
b. Puas yog qhov teeb meem ua haujlwm?
c. Los yog ib feem puas puas lawm?
Kho lossis hloov
1.Yog tias nws yog qhov teeb meem software / parameter:
Tus engineer yuav kho qhov chaw nyob deb. Feem ntau, lub tshuab tuaj yeem rov qab los ntawm qhov chaw.
2.Yog hais tias nws yog ib qho teeb meem zoo hardware:
a. Peb yuavxa cov khoom hloov pauv dawbraws li kev kuaj mob.
b. Tus kws tshaj lij yuav coj koj los ntawm kev hloov pauv qhov chaw.
c. Yog tias muaj ib tus neeg faib khoom hauv zos hauv koj cheeb tsam, lawv kuj tuaj yeem muab kev txhawb nqa ntawm qhov chaw raws li txoj cai hauv zos.
Zoo ceeb toom:Thaum lub sij hawm warranty,tsis txhob disassemble lossis kholub mainboard, fais fab mov lossis lwm yam tseem ceeb ntawm koj tus kheej. Qhov no tuaj yeem ua rau muaj kev puas tsuaj ntxiv thiab cuam tshuam rau koj qhov kev lees paub. Yog tias koj tsis paub meej txog kev ua haujlwm, thov nrog peb tus engineer ua ntej.
Yuav ua li cas yog tias kuv pom shipping puas thaum kuv tau txais lub tshuab?
Yog tias koj pom tias muaj kev puas tsuaj thaum lub sijhawm thauj mus los, thovkhaws tag nrho cov pov thawj thiab tiv tauj peb tam sim ntawd:
Thaum unboxing, sim uakaw ib qho luv luv unboxing video. Yog tias koj pom muaj kev puas tsuaj rau ntawm lub thawv sab nrauv lossis lub tshuab nws tus kheej, muab cov duab meej meej ib zaug.
Khawstag nrho cov khoom ntim thiab cov ntoo crate. Tsis txhob muab pov tseg sai sai.
Hauv24 teev, tiv tauj koj tus neeg muag khoom lossis pab pawg tom qab muag thiab xa:
a. The logistics waybill
b. Cov duab ntawm lub thawv sab nrauv / sab hauv ntim
c. Cov duab lossis cov yeeb yaj kiab uas qhia covcov ncauj lus kom ntxaws txog kev puas tsuaj ntawm lub tshuab
Peb yuav koom tes nrog lub tuam txhab logistics thiab, raws li qhov kev puas tsuaj tiag tiag, txiav txim siab seb puas yuavresend qhov chawlos yoghloov tej yam khoom.
Kev pab cuam tom qab muag rau cov neeg siv khoom txawv teb chaws
YINK yog tsom rau ntawmkev ua lag luam thoob ntiaj teb, thiab peb cov kev muag khoom tom qab tau tsim tshwj xeeb rau cov neeg siv txawv teb chaws:
1.Txhua lub tshuab txhawb nqatej thaj chaw deb kuaj mob thiab kev txhawb nqantawm WhatsApp, WeChat, kev sib tham video, thiab lwm yam.
2.Yog tias muaj YINK distributor hauv koj lub tebchaws / cheeb tsam, koj tuaj yeem ua tautau txais kev txhawb nqa hauv zos ua ntej.
3.Key spare qhov chaw tuaj yeem xa los ntawmInternational nthuav qhia / huab cua freighttxo downtime kom ntau li ntau tau.
Yog li cov neeg siv txawv teb chaws tsis tas yuav txhawj xeeb txog kev ncua deb cuam tshuam rau kev pab cuam tom qab muag.
Yog tias koj xav paub ntau ntxiv, thov hu rau dawbxa daim ntawv nug ntawm peb lub vev xaib lossis xa lus rau peb ntawm WhatsApplos tham nrog peb pab neeg.
Post lub sij hawm: Nov-14-2025
